Privacy Policy — 58bd

1 Privacy Policy Overview

This Privacy Policy (the "Policy") describes how 58bd ("we", "our", "us", or the "Platform") collects, processes, stores, and protects the personal information of individuals ("you", "your", or the "Player") who access or use the 58bd website at https://58bd.club and all associated services, games, betting markets, and features.

58bd is an English-language online gambling platform built specifically for the Bangladesh market. By registering an account, making a deposit, or otherwise using the 58bd platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming page, which together constitute the full framework governing your relationship with 58bd.

2 Information We Collect

58bd collects personal information in two principal ways: information you provide directly to us, and information that is collected automatically when you use the platform. The categories of data we collect are described below.

2.1 Information You Provide Directly

• Registration data: Your name, date of birth, mobile phone number, and any other details you submit when creating your 58bd account.
• Identity verification documents: Copies of your National Identity Card, passport, or other government-issued photo identification submitted during the KYC (Know Your Customer) verification process.
• Payment method details: The mobile wallet number (bKash, Nagad, Rocket, Upay) or card details used to deposit funds into your account. Full card or wallet credentials are not stored on 58bd servers — see Section 6.
• Support communications: The content of any messages you send to 58bd's support team at [email protected], including any attachments or screenshots you provide.
• Responsible gaming preferences: Any deposit limits, session reminders, cooling-off periods, or self-exclusion requests you configure through your account settings.

2.2 Information Collected Automatically

• Device information: Your device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Log data: IP address, access timestamps, pages visited, time spent on each page, referring URLs, and error logs generated during your session.
• Gameplay data: Records of bets placed, games played, stakes wagered, winnings received, and session duration across all game types including slots, live casino, cricket betting, Happy Fishing, and Kalaka Bingo.
• Transaction data: A full history of deposits, withdrawals, bonus credits, and balance adjustments associated with your account.
• Cookies and tracking data: Information collected via cookies, web beacons, and similar technologies. See Section 5 for full details.

2.3 Data We Do Not Collect

58bd does not knowingly collect personal information from individuals under the age of 18. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily. We do not record voice calls.

3 How We Use Your Information

58bd uses the personal information we collect strictly for the purposes set out in this section. We do not use your data for any purpose that is incompatible with these stated purposes without first obtaining your consent.

3.1 Marketing Communications

If you have opted in to receive promotional messages from 58bd, we may contact you via SMS or in-platform notification about bonuses, seasonal promotions (such as Eid or BPL-related offers), and new game launches. You can withdraw your consent to marketing communications at any time by contacting [email protected] or updating your account preferences.

3.2 Automated Decision-Making

58bd may use automated processes to flag unusual account activity, identify potential fraud, apply responsible gaming interventions, or enforce bonus eligibility rules. Where an automated decision has a significant effect on your account, you have the right to request human review of that decision. Contact [email protected] to exercise this right.

4 Sharing Your Information

58bd does not sell, rent, or trade your personal information. We share personal data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

4.1 Game and Technology Providers

To deliver the games and services available on 58bd, we share certain account and gameplay data with our certified third-party game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive only the data necessary to authenticate your session and deliver game content. They are contractually prohibited from using your data for any other purpose.

4.2 Payment Service Providers

To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, 58bd shares the minimum necessary transaction details with the relevant payment service provider. Each payment provider operates under its own privacy and data protection framework. 58bd recommends that you review the privacy policies of the payment services you use.

4.3 Legal and Regulatory Disclosure

58bd may disclose your personal information to law enforcement agencies, regulatory bodies, or other authorities where we are legally required to do so, or where disclosure is necessary to prevent fraud, money laundering, or other illegal activity. Such disclosures are made on a case-by-case basis and only to the extent required by applicable law.

4.4 Business Operations

58bd may share anonymised or aggregated data with analytics partners or business intelligence tools for the purpose of understanding platform usage trends and improving our services. Anonymised data cannot be used to identify individual players.

5 Cookies & Tracking Technologies

58bd uses cookies and similar tracking technologies (including web beacons and local storage) to operate the platform, remember your preferences, maintain your session, and analyse how players interact with our services.

5.1 Types of Cookies We Use

5.2 Managing Cookies

Most modern browsers allow you to control cookie behaviour through their settings, including blocking all cookies, accepting only first-party cookies, or deleting cookies after each session. Please be aware that disabling essential cookies may prevent the 58bd platform from functioning correctly — for example, you may be unable to remain logged in or complete a deposit transaction.

To manage cookies, consult the help documentation for your browser (Chrome, Firefox, Safari, Edge, or other). Changes to browser cookie settings apply globally and will affect all websites you visit, not only 58bd.

6 Data Security Measures

58bd takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure.

• SSL/TLS encryption: All data transmitted between your browser or mobile device and the 58bd platform is encrypted using industry-standard SSL/TLS protocols, visible as HTTPS in your browser's address bar.
• Secure payment channels: Payment transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard are processed through secure, PCI-compliant payment gateways. Full card numbers and mobile wallet PINs are never stored on 58bd servers.
• Access controls: Access to databases containing personal information is restricted to authorised 58bd personnel who require that access to perform their job functions. Access rights are reviewed regularly.
• Intrusion monitoring: 58bd's systems are continuously monitored for unusual activity, potential intrusion attempts, and anomalous data access patterns.
• Password security: Account passwords are stored in hashed form using a modern cryptographic algorithm. 58bd staff cannot retrieve your plain-text password.

While 58bd employs robust security measures, no online platform can guarantee absolute security against all possible threats. You are responsible for keeping your own account credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

7 Data Retention

58bd retains your personal information for as long as your account is active and for a defined period after account closure, in accordance with our legal obligations and legitimate business needs.

7.1 Active Accounts

While your 58bd account is open and active, we retain all personal data, gameplay records, transaction history, and support communications associated with that account. This data is necessary to operate your account and provide the services you have contracted for.

7.2 After Account Closure

Following the closure of your 58bd account — whether voluntary or initiated by 58bd — we retain your personal data for a minimum period of five (5) years. This retention period is required to comply with anti-money laundering obligations, to resolve any disputes that may arise after closure, and to fulfil any legal obligations that require a documented audit trail.

7.3 Deletion Requests

You may request deletion of your personal data by contacting [email protected]. 58bd will process your request in accordance with applicable law. Please note that where retention is required by a legal obligation (such as anti-money laundering record-keeping requirements), we may be unable to delete certain data until the legally mandated retention period has expired. We will inform you of any such restrictions when responding to your deletion request.

8 Your Rights Over Your Data

As a player on the 58bd platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request" and we will respond within a reasonable timeframe.

• Right of access: You have the right to request a copy of the personal data that 58bd holds about you, along with information about how that data is being processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure: Subject to legal retention obligations, you have the right to request that 58bd delete your personal data. See Section 7.3 for details on how we handle deletion requests.
• Right to restrict processing: In certain circumstances, you have the right to ask 58bd to pause the processing of your personal data — for example, while the accuracy of data is being verified following a rectification request.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that we transmit it directly to another service provider where technically feasible.
• Right to withdraw consent: Where 58bd processes your personal data on the basis of your consent (such as for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• Right to object to automated decisions: Where a decision affecting your account has been made through an automated process, you have the right to request human review of that decision.

9 Third-Party Services

The 58bd platform integrates with a number of third-party services to deliver its full range of features. Each third-party provider operates under its own privacy policy and data protection framework. 58bd is not responsible for the privacy practices of third-party services beyond the contractual data processing agreements we maintain with each provider.

9.1 Game Providers

58bd hosts games developed and operated by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game developed by one of these studios, limited session and authentication data may be processed by that provider's systems in order to deliver the game content. This data processing is governed by the data processing agreements between 58bd and each provider.

9.2 Payment Providers

Payment transactions on 58bd are processed by mobile wallet operators (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard). Each of these providers maintains its own privacy policy governing how it handles transaction data. 58bd shares only the minimum necessary transaction data with payment providers and does not have access to your full payment credentials.

9.3 Analytics Tools

58bd may use web analytics tools to understand how players navigate the platform, which game categories are most popular, and where usability improvements can be made. Where such tools are used, they are configured to anonymise IP addresses and to prevent the sharing of personally identifiable player data with the analytics provider.

9.4 Links to External Content

The 58bd website does not contain links to external websites or third-party platforms that would cause you to leave the 58bd domain during normal use. Should any such links be present in a specific context, 58bd is not responsible for the privacy practices of those external websites and recommends that you review their respective privacy policies before providing any personal information.

10 Updates to This Policy

58bd reserves the right to update or revise this Privacy Policy at any time. When material changes are made to this Policy, we will notify registered players via the mobile number or contact method associated with their account, and we will update the "Last updated" date displayed at the top of this page.

Your continued use of the 58bd platform following the publication of an updated Privacy Policy constitutes your acknowledgement of those changes. We encourage you to review this page periodically — at a minimum, whenever you receive a notification of changes or when you deposit funds into your account.

If you disagree with any changes to this Privacy Policy, you should stop using the 58bd platform and may request account closure by contacting [email protected]. Closing your account does not affect 58bd's right to retain data for the period required by applicable legal obligations, as described in Section 7.